Chi Story Chi Music Chi Shop
Chi Classes
Chi On Demand Chi IRL

Terms & Conditions

These Terms & Conditions of Use (this “Agreement“) apply to: (1) all of the products, services and websites offered by The Company, including, but not limited to, the Website; (2) mobile, tablet, internet television, or other digital or electronic versions of the video streaming platform; (3) software; and (4) any applications created by The Company whether available through a social networking site or its subsidiaries or affiliated companies (collectively, the “Service“).

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted on Kajabi. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

This Service is not directed to persons under eighteen (18) years of age.

1. Acceptance Of Terms

This Agreement sets forth legally binding terms for your use of the Service. By using the Service, you agree to be bound by this Agreement, whether you are a “Visitor“ (which means that you simply browse the Service) or you are a “Member“ (which means that you have registered on the Website as a user). If you do not accept the terms of this Agreement, you should leave the Website and discontinue use of the Service immediately. We will post a notification on the Service in the event of any material changes to this Agreement. Such changes, whether in the form of modifications, additions, or deletions, shall be effective when specified in the relevant notification or, if the change is immaterial, immediately upon appearing on the Service. Your continued use of the Service following our posting of any changes to this Agreement means that you accept those changes. 

 

2. Health Disclaimer

By using the Service, you represent that you understand that physical exercise involves strenuous physical movement, and that such activity carries the risk of injury whether physical or mental. You understand that it is your responsibility to judge your physical and mental capabilities for such activities. It is your responsibility to ensure that by participating in classes, courses, programs, and activities from the company, you will not exceed your limits while performing such activity, and you will select the appropriate level of activity for your skills and abilities, as well as for any mental or physical conditions and/or limitations you have. You understand that, from time to time instructors may suggest physical adjustments or the use of equipment and it is your sole responsibility to determine if any such suggested adjustment or equipment is appropriate for your level of ability and physical and mental condition. You expressly waive and release any claim that you may have at any time for injury of any kind against the company, or any person or entity involved with the company, including without limitation its directors, principals, instructors, independent contractors, employees, agents, contractors, affiliates and representatives.

 

3. Minors

The Company’s content is not directed to persons under eighteen(18)years of age, and by providing information about yourself to The Company you are representing that you are eighteen(18)years of age or older. You must be at least eighteen(18)years of age to become a Member and purchase Services. By agreeing to these Terms of Service, you represent that you are at least eighteen(18)years of age and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

4. Membership Subscription Fees

The Company offers membership subscription-based access to its on-demand classes(“Classes“).The Company reserves the right to cancel, interrupt, or reschedule any Content, Class, or Online Course. Subject to your payment of any applicable fees (including applicable taxes) and your compliance with all of the other terms The Company specifies for the Service, The Company grants you a non-exclusive, non-transferable, limited right and license, so long as the Classes and/or Online Courses are available on the Service, to access, view, use, and display Classes and/or Online Courses for non-commercial, private use.

Membership Subscription For Classes

  • Billing for Membership to Classes. Memberships, which provide you with access to Classes, are billed on a periodic basis as specified at the time of purchase(e.g.,monthly, quarterly, or yearly). Your Membership subscription will continue in effect on a recurring basis corresponding to the term of your subscription unless and until you cancel your subscription or the account or the Service is otherwise suspended or discontinued pursuant to this Agreement. If membership is cancelled or terminated before the end of the applicable billing cycle, The Company will not reimburse the Member for the remainder of that paid month. Members may cancel their membership at any time. Membership must be canceled prior to the renewal date in order to avoid additional membership charges. 
  • Pricing for Membership Subscriptions. When you purchase a membership subscription, you will initially be charged at the rate applicable at the time of your agreement to subscribe. If The Company later increases the price of the subscription, The Company will notify you via email. The increase will apply to the next payment due from you after the notice, provided that you have been given at least 10 days’ prior notice before the charge is made. If you are given less than 10 days’ prior notice, the price increase will not apply until the payment after the next payment due.
  • Free Trial for Membership to Classes. We require that you provide a valid credit or debit card (“PaymentSource“) at the time you register for a free trial to ensure that you have continued access to your membership after the expiration of the free trial period(“FreeTrial“). The Company will not bill your account until the Free Trial has expired and provided that you have not cancelled your account during the Free Trial period. You may only use a Free Trial once. The Company reserves the right to terminate any account that is using or trying to use more than one Free Trial. It is very important to understand that you will not receive a notice from The Company that your Free Trial has ended and that payment for your subscription is due. If you wish to avoid charges to your payment method, you must cancel your subscription prior to midnight EST on the last day of your Free Trial period. If failure to do so no refund will be granted. 
  • No Sharing of Membership Subscriptions. Members of The Company may not share, give or sell their password or username to any other person or entity. The Company reserves the right to cancel any membership it believes has been compromised, or is being used fraudulently, at its own discretion.

 

5. Proprietary Rights

Materials on the Service, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, artwork, software and other elements(collectively,“Material“)are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by The Company or by third parties that have licensed or otherwise provided their material to The Company. You acknowledge and agree that all Materials on the Service are made available to you for limited, non-commercial, personal use only. Except as specifically provided herein or elsewhere on this Service, no Material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without The Company’s prior express written permission. You may not add, delete, distort, or otherwise modify the Material. Any unauthorized attempt to modify any Material, to defeat or circumvent any security features, or to utilize the Service or any part of the Material for any purpose other than its intended purposes is strictly prohibited.

  

6. Modification and Discontinuation

We reserve the right at any time to modify, edit, delete, suspend or discontinue, temporarily or permanently the Service (or any portion thereof) with or without notice. You agree that we will not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance of the Service.

 

8. Term and Termination

This Agreement shall remain in full force and effect for so long as it is posted on the Website. You may terminate your membership at any time, for any reason, by contacting Customer Support at [email protected]. If you cancel your membership before the end of the applicable billing cycle, your account will be cancelled as of the following month. You will not receive a refund for the current billing period.

NO REFUNDS POLICY. Please ensure to monitor your subscription and cancel before the end of your free trial or before the next billing cycle. No refunds are given if failure to cancel your account. 

The Company reserves the right to terminate your account or your access to the Service immediately, with or without notice to you, and without liability to you, if The Company believes that you have breached any of the terms of this Agreement.

When you close or de-activate your account or if your account is otherwise terminated, we have the right, but not the obligation, to store your personal information, settings, saved and completed classes, and teachers you have followed. Unless we have exercised our right to terminate your account, you can re-activate your account at any time by contacting us.

 

I HEREBY ACKNOWLEDGE THAT I HAVE THOROUGHLY READ THIS WAIVER AND RELEASE OF LIABILITY, THAT I FULLY UNDERSTAND ITS CONTENTS, AND THAT I HEREBY VOLUNTARILY AGREE TO THE TERMS STATED ABOVE. I further certify that I am over 18 years of age and competent to contract in my name. This agreement shall be governed by the laws of the Province of Ontario.

Contact Us

If you have any questions or concerns about our Terms & Conditions, please contact [email protected]